Last-Mile Delivery: The Hidden Costs of Poor Reliability | FreightWaves Today
July 30, 2026 1 min read
SummaryView Transcript Last-mile delivery is more complex than ever, and consumer expectations are rapidly evolving. Jake Stein, VP of Retail Growth at Burq and former Uber Direct leader, explains why reliability is now more important than speed for customer satisfaction. Discover how retailers can leverage hybrid models and AI-enabled platforms to meet these shifting demands, […] The post L
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